Terms & Conditions

Treatley Terms and Conditions

These Terms cover your use of this website, mobile device application (“App”) and internet services. It is important that you read and understand these Terms and your use of the Service as set out below. If you do not agree to these Terms and Conditions, you may not use the Service.

General

  1. Entering into the Agreement
    1. You have agreed to let us provide you with the Products or Services, on certain Terms and Conditions. These Terms and Conditions are documented herein and your use of the Products or Services constitutes your express agreement thereto.
    2. The Terms and Conditions in this document, constitute the entire agreement regarding the provision of the Products or Services to you (Hereinafter referred to as the “Agreement”). Access to, browsing and use of the website, internet services and App are subject to these Terms and Conditions (Hereinafter referred to as these “Terms”). Creating an account, or using the Services or App, will signify that you have read, understood and agree to be bound by these Terms and will at all times when using the Services comply with all applicable laws and regulations. These Terms contain warranty disclaimers and other provisions that limit the liability of Treatley, so please read these Terms in their entirety. We reserve the right to immediately terminate your access to the website, Service or App if you do not comply with this Agreement.
    3. It is your responsibility to ensure you read and understand all of the terms and conditions recorded in the Agreement.
    4. We have defined some of the words which have particular meanings in clause 2 (Definitions) of this Agreement.
    5. If there are any words or terms and conditions which you have difficulty understanding, please contact our customer service department at support@treatley.co.za and we will reply and assist you.
    6. We may, in our own sole discretion, change this Agreement or any part thereof at any time. Should we do so, we will notify you.
  2. Definitions
    1. ” Agreement” means the terms and conditions agreed to by you and us and recorded in this document;
    2. “Business Days” means all days, excluding Saturdays, Sundays and public holidays. When calculating business days, one must exclude the first day on which the event occurs and include the last day;
    3. “Services” means the value-added service referred to as “Treatley”, which offers you 2-for-1 dining and other discounted offers by our business partner, The Entertainer Media & Publishing (Pty) Ltd
    4. Contact details are www.treatley.co.za; email support@treatley.co.za contact number 0800 100 0444
    5. “we”, “us” and “our” mean Treatley, the proprietor of which is IGNITION TELECOMS INVESTMENTS (PTY) LTD, its affiliates, subsidiaries or its successors-in-title;
    6. “you” and/or “your” means you the customer who applies for and receives the Services.
    7. “Website” means www.treatley.co.za.
    8. “Service Provider” means any third party who is a supplier of any benefit or discount to you under or in terms of the Services;
  3. Duration and Termination
    1. We will provide you with the Services from the conclusion of the Agreement, until such time as the Agreement is terminated by you (or us).
    2. Either you or we may, for any reason, terminate the Agreement, by giving each other 20 Business Days’ written notice. Please send your written notice to support@treatley.co.za or use the termination facility on the Treatley website.
    3. If you have chosen to terminate the Service, we will retain the portion of fees due up to the renewal date, but subject to restrictions that may be applied by law.
  4. Payment for the Services
    1. You shall pay all amounts due under this Agreement by way of a monthly debit order, monthly credit card payment, or once-off Voucher redemption or by bank transfer into the specified bank account (the details of which will be provided on request).
    2. You have agreed to pay a monthly subscription for the Services, which amount is inclusive of VAT.
    3. Debit Order
      1. You have authorised us to collect all amounts due under this Agreement for the Services by way of a monthly debit order on a date nominated by you. In the event of a monthly debit order failing, for any reason, we will debit your account on any other date for that month’s subscription. For this purpose, we are entitled to use lawful means to monitor your banking account in order to assess the most appropriate time to execute the monthly debit order. Your debit order date will be aligned with your salary date to account for seasonal or economic changes.
      2. You cannot cancel your monthly debit order without our prior written consent.
      3. If the date of your debit order falls on a Sunday or public holiday, you agree that your debit order will go off on the last Business Day before the Sunday or public holiday.
    4. Credit Card
      1. You have authorised us to collect all amounts due under this Agreement for the Services from your bank card on a monthly basis in advance.
      2. Payment may be made via debit order, Visa, MasterCard, Diners or American Express credit card.
      3. You can cancel at any time, and your access to the Services will cancel at your next collection date (renewal date).
    5. Credit card acquiring and security:
      1. Credit card transactions will be acquired for Treatley* via DPO Group who are the approved payment gateway for Absa Group Limited. VCS & Paygate use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.support@dpogroup.com to view their security certificate and security policy.
    6. Customer details separate from card details:
      1. Customer details will be stored by Treatley separately from card details which are entered by the client on PayGate or VCS’s secure site. For more detail on DPO Group refer to www.dpogroup.com
    7. Merchant Outlet country and transaction currency:
      1. The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
  5. Changes in price
    1. We may change the price which you pay for the Services from time to time. In particular (but without limitation), we will increase the price by a reasonable margin on an annual basis. If you want to receive particular notice of such increase, you need to tell us so in writing. Should you not find an increase acceptable, you may cancel this Agreement as per clause 3 (Termination) above.
  6. Failure to pay for the Services
    1. If you do not pay for the Product or Services in full and on time, via your debit order or bank card, you will be in breach of the Agreement, and we may cease providing you with the Services and can implement the provisions of clause 10 (Breach).
  7. Feedback and Complaints
    1. If you have a complaint about the services provided by Treatley or require information regarding our internal complaints-handling process, you can get in touch with us via our Customer Care Department.
    2. Our Customer Care department details are as follows:
      Customer Care Inbound Contact Number: 0800 100 044
      Customer Care Email Support: support@treatley.co.za
    3. We are a participant to Consumer Products and Services Ombud (“CGSO”) and are bound by Consumer Goods and Services Industry Code of Conduct. If we don’t resolve your complaint within 15 (fifteen) business days of you having notified us of it, you are entitled to approach CGSO, to assist in resolving the dispute.
    4. The CGSO’s contact details are:
      Website: http://www.cgso.org.za/
      Sharecall: 0860 000 272
      Email: complaints@cgso.org.za
  8. Information and disclosure
    1. In entering into the Agreement with you and providing the Product or Services to you, we will come into possession of information about you. Insofar as it is permissible in law, and save for your banking details, we will treat your information with the same duty of confidentiality as we treat our own and will be entitled to disclose it to such third parties as we deem appropriate provided they treat it with the same level of confidentiality.
    2. Treatley shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Protection of Personal Information Act, No. 4 of 2013 (Hereinafter referred to as the “POPI Act”). The POPI Act may be downloaded from https://popia.co.za/
    3. In amplification of the above, Treatley shall take all reasonable steps to ensure that appropriate technical and physical safeguards are put in place to protect your personal information for unauthorized disclosure. Treatley shall only utilize your personal information for purposes to which you expressly consent or as allowable in law. Treatley may export your personal information outside of the Republic of South Africa, but shall ensure that any 3rd party operators who process your personal information adhere to the principals enshrined in the POPI Act.
    4. You warrant and guarantee that all information supplied to us is true and correct.
    5. Should your address, or any other information which you have given to us, change, you must inform us of the change immediately in writing to support@treatley.co.za or update your details on the website.
  9. Indemnity and waiver
    1. The Product or Services which we provide will in some cases constitute the introduction by us to you of Service Providers, who will provide services to you in their own capacity as your contractor (even though in terms of the Services, we might fund a particular element of the cost of the Service Provider). In these cases, the Service Provider will be your contractor (even though we might fund an element of the cost) and in terms of the Product or Services, we will not be responsible for any disputes, damages, losses or claims arising from or related to such introductions.
    2. You indemnify us, and our members, directors, employees or affiliates and our agents against any claim, loss or damage which you or anyone else may suffer arising directly or indirectly from the Agreement, the accessing of the website and the provision of the Product or Services.
    3. To the extent permitted by law, we exclude and you waive all cost, claims and resulting liability against us, our employees and agents, for any direct, indirect or consequential loss, costs, expenses or damage incurred by you or anyone else, whether in common law, in terms of statute or otherwise arising directly or indirectly from the Agreement, the accessing of the website and the provision of the Product or Services, save for instances of gross negligence on our part.
  10. Breach
    1. In the event that you breach the Agreement we have the right to:
      1. Enforce the Agreement; or
      2. Terminate the Agreement.
  11. Country of domicile – This website is governed by the laws of the Republic of South Africa and Treatley chooses as its domicilium citandi et executandi for all purposes under this Agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 30 Meridian Drive, Umhlanga, 4319 South Africa and you choose the address provided to us when registering for the Services.
  12. General
    1. Notwithstanding anything to the contrary, a written notice received by you will be adequate written notice.
    2. You acknowledge that in entering into this Agreement, you have not relied on any promises, representations or other statements made by us or on our behalf.
    3. If you are under the age of 18 years you warrant that you have the assistance of a parent or guardian in entering into the Agreement.
    4. If any term or condition is found to be invalid or unenforceable, that term will be removed and the invalid or unenforceable term will not affect the validity of the remainder of this Agreement, which will remain effective.
    5. All sales-related taxes will be paid by you, the user, as per the taxation norms that may change from time to time based on the location of the user.
    6. If the Agreement arose through direct marketing you may terminate the Agreement, in writing, within 7 (seven) Business Days’ after the date on which the Agreement was concluded.

The Services

  1. The Services
    1. The Services can only be accessed through an internet enabled device.
    2. We cannot guarantee that the Services will always be fault-free. The Services can be affected by factors outside of our control; including, amongst other things, inclement weather, power outages, your and our internet connectivity, faults experienced by our respective internet service providers and the like.
    3. We reserve the right to vary the range of Services from time to time, and/or to cancel a specific service for any reason whatsoever and cannot guarantee that any specific service will be continued indefinitely.
    4. The Services are provided “as is” and we cannot guarantee that they will be uninterrupted and/or error free. The Services are accordingly provided on a “best effort” basis.

Terms of Use

The use of all Treatley Offers (“Offers”) by Treatley members (“Member(s)”) are subject to the Rules of Use (“Rules”) contained hereunder and any terms of use included on the Offers. Users should read these Rules carefully prior to using any Offer.

  1. Redeeming Your Offers
    Redeeming Offers on your App is very simple:
  2. Select your chosen Offer for use on the App.
  3. Present your mobile device with the chosen Offer to the server prior to the bill being presented
  4. The merchant is prompted to enter their PIN
  5. Once the merchant has entered their PIN, the Offer will be redeemed and the item or service will be removed from your bill
  6. To redeem more Offers, simply repeat the same process.
  7. Up to a maximum of 4 (Four) Offers per visit/booking/table for a group of 8 people or more can be used:
  8. In the case of a dispute, the bill must be settled as per local law.
  9. Offer Validity
    Offers are valid from the 2nd of JANUARY through to the 30TH of DECEMBER of the year indicated on the Offer, unless otherwise specified. We reserve the right to remove and/or amend an Offer at any time and cannot be held responsible or liable in any way if an Offer is removed or amended from the App
  10. Offers are only redeemable with the issuing merchant and/or venue
  11. Offers apply only to the items/services and location(s) specified on the Offer
  12. Offers are exclusive and not valid in conjunction with any other discount offers, promotions, special offers or dining/loyalty/employee/rewards programmes
  13. Offers are valid 7 (Seven) days a week any time during the issuing merchant’s trading hours, unless specified on the Offer and minimal exclusion days apply
  14. If a merchant or venue refuses to honour any Offer please contact support@treatley.co.za
  15. Offers are not redeemable for cash. Unauthorised reproduction, resale or modification of any Offer is prohibited. Offers are void if resold or bartered.
  16. Three offers are available per merchant and not per outlet. Thus, when you redeem an offer it will show as redeemed at all locations for that merchant. Once you have redeemed all offers for a merchant, all locations will be locked.
  17. Food & Drink Offers
    A Main Course/Main Menu Item is defined as the main element of a customer’s lunch or dinner — i.e. not a starter or a dessert. The ENTERTAINER is not responsible for the specific layout/design of a merchant’s menu. If in doubt, clarify with the server before ordering.
  18. One Offer can be used to redeem one qualified item only, unless otherwise specified
  19. One Offer can be used by 2 people, up to a maximum of 4 Offers per table, for a group of 8 people or more (see Table 1). This Rule applies regardless of the product the Offer is from. E.g. a group of 4 people can redeem 2 Main Course Offers at a restaurant, alternatively they can redeem 1 Cheers Offer and 1 Main Course Offer – redeeming a maximum 2 Offers in total.
  20. The least expensive item (as listed on the Offer) will be deducted. The two items must be from the same category as marked on the Offer e.g. buy one “Main Course” and get one “Main Course” free; or buy one “Sushi Set Lunch” and get one “Sushi Set Lunch” free; or buy one “House Beverage” and get one “House Beverage” free.
  21. Only one bill will be presented per table. No splitting of bills will be allowed.
  22. Offers are valid solely for the item listed and are not valid for special events (e.g. Iftar, Suhoor, buffets, set price brunch menu, theme nights, special menus or in conjunction with B.Y.O), unless otherwise indicated on the Offer
  23. Offers are not redeemable for breakfast, starters, side dishes, desserts or shared platters — unless otherwise indicated on the Offer.
  24. Offers are not valid for delivery or takeaway – unless otherwise indicated on the Offer.
  25. Discounts do not apply to service charges.
  26. No corkage is allowed, unless otherwise specified
  27. Offers contained in Informal Dining & Take-away can be used by 1 person, unless otherwise specified.
  28. Offers contained in “Delivery” can be used by 1 person, unless otherwise specified.
  29. Cheers Offers
    1. Cheers Offers contain reference to alcohol and are intended for the use of persons of legal age to purchase alcohol in their country of residence and in the country from which they are using the Cheers Offers and in certain countries, in addition to age requirements, that such persons are also non-Muslim.
    2. Cheers Offers are exclusive and not valid in conjunction with any other promotion or special menu items, including Happy Hours and Ladies’ Nights offered by the merchant.
    3. A maximum of 4 Offers can be redeemed per booking/table/group (see Table 1). This Rule applies regardless of the product the Offer is from. For example, a group of 4 people can redeem 2 Cheers Offers, alternatively they can redeem 1 Cheers Offer and 1 Main Course Offer – redeeming a maximum of 2 Offers in total.
  30. Attractions & Leisure Offers
    1. Our Attractions & Leisure section on the App has 2 types of Offers: “Buy One Get One Free” and “Discount Offers”
    2. A maximum of 4 Offers can be redeemed per booking/visit for a group of 8 people or more.
    3. “Discount Offers” can be used against the service/item/activity mentioned on the voucher. The discount will apply only on normal rates/prices and cannot be used in conjunction with other promotions or special offers. These Offers would need to be presented before the service/item/activity is purchased.
    4. Terms & Conditions may vary with a number of activities, so please refer to the individual merchant/outlet for confirmation of minimum/maximum number of people, age restrictions, safety guidelines and other conditions
    5. Prior booking may be required for certain offers and/or activities
    6. Offers will not be valid on any public holiday
  31. Adrenaline Offers
    1. Our Adrenalin product on the App consists of 25% off Offers only
    2. Adrenaline Offers can be found in Attractions & Leisure category on the App
    3. A maximum of 4 Adrenaline Offers can be redeemed per day, per account
    4. The 25% discount is applied per experience, not on the total bill and cannot be used in conjunction with other promotions or special offers
    5. Advance booking is required for all experiences and merchants available in the Adrenaline product
    6. A holding pre-payment is required for certain experiences
    7. Terms & conditions may vary with a number of activities, so please refer to the individual merchant/outlet for confirmation of minimum/maximum number of people, age restrictions, safety guidelines and other conditions
    8. Offers are not be valid during public holidays (as announced by the particular government the merchant is located at)
  32. Beauty & Fitness Offers
    1. Our Beauty and Fitness section has 2 types of Offers: “Buy One Get One Free” and “Discount Offers”
    2. “Buy One Get One Free” Offers can be redeemed in two ways:
    3. One Offer can be used by 2 people within the same visit, with the second treatment or service being complimentary.
    4. One Offer can be used by an individual, whereby you must pay full price for the first treatment/service and your second treatment/service will be complimentary on your next visit. The merchant provides a voucher for the second treatment/service to be used on another visit. The complimentary treatment/service must be redeemed within the Offer validity period. Please note: gift vouchers cannot be issued for your complimentary treatment/service. The complimentary treatment/service is non-transferable.
    5. “Discount Offers” can be used against the service/item mentioned on the voucher. The discount will apply only on normal rates/prices and cannot be used in conjunction with any other promotion, discount, special offer or voucher. These Offers would need to be presented before the service/item is purchased.
    6. Please present the Offer, at the completion of the treatment/service, prior to requesting the bill. If the Offer is in the Health & Fitness section, please present it prior to the commencement of any class or activity
    7. Prior booking is required
  33. Fashion & Retail Offers
    There are 2 types of offers in this section: “Discount Offers” and “Spend This Get That” Offer
  34. When redeeming the “Discount Offers” from the Fashion & Retail section, you will be given the discount off on the item/service mentioned on the voucher
  35. When redeeming one of the “Spend This Get That” Offers, you will have to spend the amount mentioned on the Offer in order to receive the mentioned discount off your bill
  36. Offers in the Fashion & Retail section are valid solely on the service/item mentioned on the voucher and cannot be used in conjunction with any other offers, promotions or discounts
  37. A maximum of 4 vouchers can be redeemed per visit/bill as long as the requirements mentioned on the voucher are met
  38. Everyday Services Offers
    1. There are 2 types of Offers for Everyday Services: “Discount Offers” and “Spend This Get That” Offers
    2. When redeeming the “Discount Offers” from the Everyday Services section, you will be given the discount on the item/service mentioned on the voucher
    3. When redeeming one of the “Spend This Get That” Offers, you will have to spend the amount mentioned on the Offer in order to receive the mentioned discount off your bill
    4. Offers in the Everyday Services section are valid solely on the service/item mentioned on the voucher and cannot be used in conjunction with any other offers, promotions or discounts
    5. A maximum of 4 vouchers can be redeemed per visit/bill as long as the requirements mentioned on the voucher are met
  39. Monthly Offers
    1. Monthly Offers change on a monthly basis and are often for items and services different to the main offers. The validity is marked on the Offer however, we reserve the right to remove Monthly Offers at any time and cannot be held responsible if a Monthly Offer is discontinued prior to the end of the validity period.
    2. Monthly Offers do not deplete after use and can be used multiple times during the validity period; however, the use is restricted to 4 times per account, per merchant, per day
    3. Monthly Offers cannot be pinged to other users
    4. Monthly Offers are subject to the standard Rules of Use
  40. Exclusion Days
    1. Offers can be used 7 (Seven) days a week, excluding the following days in the following markets and any other public holidays as announced by the applicable government (subject to merchant discretion):
      1. 24 December
      2. 25 December
      3. 31 December
      4. 1 January
      5. 2 January (New Year’s Day – Observed)
      6. 14 February
      7. Mother’s Day
      8. Father’s Day
      9. Youth Day
      10. Day of Goodwill
      11. National Women’s Day
      12. Good Friday
      13. Family Day
      14. Freedom Day
      15. Human Rights Day
      16. Workers Day
      17. Heritage Day
      18. Day of Reconciliation
      19. Any other public holiday as announced by the Government

Hotels Worldwide — Buy one get one free

Select the HOTELS WORLDWIDE category and choose from 2 types of hotel offers: Buy One Night, Get One free offers at over 150 selected hotels & resorts throughout the Middle East, Africa, Europe & Asia. A limited number of hotels also provide 20% off Best Available Rates for additional nights of your hotel stay.

Hotel offers are based on Best Available Rates, Subject to Availability of rooms for this promotion and reservations must be made in advance prior to arrival. These hotel offers may not be PINGED to other users. Valid for one offer per room booked till 30th December of the year specified on the voucher unless otherwise specified.

Please refer to the specific HOTELS WORLDWIDE – RULES OF USE for How It Works and How to Book these exclusive Member hotel offers and prior to making a booking and checking in at hotel.

  1. HOTEL TERMS
    1. What is the “Best Available Rate”? The Hotel Offers are based on a discount off the Best Available Rate at each hotel. The “Best Available Rate” is the fully flexible, “non-restricted” room only rate of the day, quoted directly by the hotel reservations to the public and is generally published on the hotel’s website. It may also be referred to as the “Best Flexible Rate” or “Rack Rate”. The Best Available Rate varies from the hotel’s other promotional rates including weekend package rates, advance purchase rates, all inclusive package rates and summer/Ramadan rates.
    2. What is “Subject to Availability”? The Hotel Offers are “Subject to Availability” of rooms at the discounted rate allocated to this promotion at the time of booking at each hotel. When this allocation of rooms is filled, the Hotel Offer may then no longer be available to Treatley members, even if the hotel still has rooms available to be sold at full rate. Please check availability of the Hotel Offer with hotel reservations at the time of booking.
    3. Public Holidays / Seasonal Restrictions. The Hotel Offers may not be available during public holiday periods including Eid holidays in the GCC destinations. Some hotels may also have minimum night stay requirement for all bookings, or specific block-out dates during special event or peak seasonal periods. This requirement may also apply to the Hotel Offers. Please check with the hotel prior to making a booking.
  2. HOTEL RATES & DISCOUNTS ONLINE
    Treatley getaways provides a choice of over 550,000 hotels around the globe on a new online booking platform. Search, book and pay for hotels with discount offers and rates and make bookings directly from the App or website. Note: Not all hotels provide a discount offer. Filter your search by hotels with the highest discount in your chosen destination. Please refer to the Treatley getaways Rules of Use prior to making a booking.
  3. HOTEL OFFER
    1. Each participating hotel provides “One Complimentary Night” Hotel Offer
    2. The Hotel Offer is valid for one complimentary night when one night of equal or greater value is purchased at “Best Available Rates” (See Section 4 “HOTEL TERMS” below)
    3. The Hotel Offer excludes taxes, service charges and tourism fees
    4. The Hotel Offer is based on a discount off the “Best Available Rate” or “Best Flexible Rate” defined as the fully flexible “non-restricted” rate of the day quoted directly by the hotel reservations or hotel website
    5. The Hotel Offer is based on a one time use for a minimum two nights consecutive stay
    6. The Hotel Offer applies to the room only rate, excluding breakfast (unless otherwise specified on the Hotel Offer)
    7. The Hotel offer is valid for all room categories however it may not apply to “Club or Executive” rooms, at the hotel’s discretion
    8. A limit of one Hotel Offer per room booked may be used. A maximum of one night will be complimentary per room booked per stay.
    9. For selected hotels and only if specified on the Hotel Offer, a 20% off the Best Available Rates will apply for additional nights after using the “One Complimentary Night” Hotel Offer. However, the 20% discount Hotel Offer will not apply to the nights booked using the “One Complimentary Night” Hotel Offer
  4. HOTEL OFFER BOOKINGS
    1. The Hotel Offer is “Subject to Availability” (see Section 4 “HOTEL TERMS” below) of rooms allocated to the Treatley promotion at the time of booking.
    2. The Hotel Offer is only valid for bookings made directly by calling or emailing the hotel’s reservations desk. The Treatley members are required to request availability of the Hotel Offer at the time of booking.
    3. The Hotel Offer is not valid for online bookings via the hotel website or any third party website
    4. Advanced reservations must be made directly with the hotel prior to arrival. The Hotel Offer is not valid for walk-ins without a prior reservation
    5. The Hotel Offer does apply to corporate, group or conference rates or travel agency bookings and may not be combined with other discount offers or programs including rates on third party travel or daily deal websites
    6. This Hotel Offer may not be available during public holidays. Minimum night stays and special event or seasonal restrictions may apply
    7. The Hotel Offer is valid for new bookings made in accordance with these Rules and does not apply to any existing booking where a deposit or payment has been made
    8. The Hotel Offer does not include air travel, hotel transfers or other inclusions unless otherwise specified on the Hotel Offer
    9. All bookings are subject to the standard payment and cancellation policies (see Section 3 “HOTEL POLICIES” below)
    10. To redeem the Hotel Offer, the Treatley digital voucher of the Hotel Offer, must be presented at the hotel reception at the time of check-in.
    11. The Hotel Offer is valid for travel up to 31 December of the year set out in on the offer.
  5. HOTEL POLICIES
    All bookings are subject to the applicable hotel’s standard reservations, payment and cancellation policies. Before finalising your reservation, please review the hotel’s policy on advance deposits, cancellations and late arrival guarantees. Treatley will not accept any responsibility for each hotel’s management policies General The barter, trade, sale, purchase or transfer for compensation of this product or any of its Offers or contents by any person or entity, including but not limited to travel services, travel providers, and distributors of the product or any of its Offers, is strictly prohibited, unless expressly authorised by the Ignition Telecoms Investments (Pty) Ltd and its affiliates, subsidiaries, subcontractors and suppliers including but not limited to the ENTERTAINER group of companies. The product and its Offers and other content are intended for the non- profit use of the individual purchaser of the Offers. Additionally, the use of the product or any of its Offers for advertising purposes is strictly prohibited. Any use of the Offers in violation of these Rules will render the Offers void, and the Ignition Telecoms Investments (Pty) Ltd and its affiliates, subsidiaries, subcontractors and suppliers including but not limited to the ENTERTAINER group of companies will avail itself of any and all legal remedies available to it. Offers may not be reproduced and are void where prohibited or restricted by law. The Ignition Telecoms Investments (Pty) Ltd and its affiliates, subsidiaries, subcontractors and suppliers including but not limited to the ENTERTAINER group of companies will not be responsible for the closing down or refusal of any merchant to accept the Offers; however, we will use reasonable efforts to rectify the situation, to the extent possible. The Ignition Telecoms Investments (Pty) Ltd and its affiliates, subsidiaries, subcontractors and suppliers including but not limited to the ENTERTAINER group of companies will not be responsible in the event that acts of God, fire casualties, illness, injury or other events beyond its control, prevent you from using any Offer. Intellectual Property Copyright in the text, images, photographs, graphics, layout and design of this App are protected by local and International copyright laws. Copyright in the text, index, rules of use, offers, layout and other copyrights works contained in this product, is owned by or used with permission by the Ignition Telecoms Investments (Pty) Ltd and/or its affiliates, subsidiaries, subcontractors and suppliers including but not limited to the ENTERTAINER group of companies. No part of this product may be reproduced in any form (including by electronic or mechanical means, photocopying, recording, or information storage and retrieval) without the written permission of the publisher. The ENTERTAINER wordmark and logo are the trademarks and/or registered trademarks of The Entertainer FZ LLC. Other trademarks, artwork, copy and/or translations of copy appearing in this publication are used with permission of their respective licensed owners. IMPORTANT: The clauses printed in bold relate to issues which may pose some risk for you, or which may limit our liability, or which you may not ordinarily expect. Please pay special attention to these clauses. By entering into the Agreement you, in addition to accepting all the terms of the Agreement, also specifically signify that you understand the bold clauses and accept them.

LAST UPDATED: May 2022